Matalan Guest Satisfaction Survey at 2023

matalan customer satisfaction survey

Matalan Guest Satisfaction Survey

When it comes to Matalan Survey at, you can surely expect Matalan Survey rewards. All you need to do is follow some Matalan Survey Rules and Requirements to participate in the survey and you will get a great opportunity to win a Voucher worth £100. This Matalan Customer Satisfaction Survey Guide will be very useful to complete the survey online.

The customers are important to the UK’s Matalan company and that is why it conducts the Matalan Survey to find if the customers who are shopping for any product from the store are happy or not. It may happen that the customers do not get the opportunity to express their experience but this Matalan Guest Satisfaction Survey is an opportunity for the customers to express their genuine feedback about the overall store shopping experience.

By following this Matalan Customer Satisfaction Survey Guide you will be able to complete the survey in a short time and win your Matalan Survey rewards.

Matalan company conducts the Matalan Survey because it wants to use the collected information from the customers to improve and develop the services it offers. So the customer can get the best shopping experience all the time.

What is Matalan?

Matalan is a retailer from the UK that provides fashion apparel and shoes for people of all ages. It also provides homeware. The company was established in 1985 and is based in Knowsley, Merseyside, UK.  The headquarter or head office of the company is situated in Liverpool in the UK.

what is matalan

John Hargreaves founded this company and named it after his two kids Matt and Alan. Matalan provides the choice and quality to the highly diverse and competitive market. The Matalan provides all of the items at competitive prices that attract the customers more to visit the store.

Matalan Guest Satisfaction Survey Details

Survey Name Matalan Customer Experience Survey
Survey URL
Survey Reward £100 Gift Vouchers
Legal Residence UK
Process Online
Entry Limit 1 Survey/1 User
Age Limit 18+
Language English

Matalan Customer Survey Prizes

The winners stand to win,

  • £100 Vouchers from Matalan every month

Matalan Guest Feedback Survey – Rules and Eligibility

You can participate and win the survey if you carefully follow the rules and Eligibility criteria by Matalan.

  • Only the UK’s legal residents can join the survey
  • A valid URL address of the survey
  • Computer or laptop for accessing the survey website.
  • Wi-fi or internet with good speed
  • Latest or an updated version of the browser
  • You should have the latest receipt from the Matalan store
  • The accepted survey age is 18+ years
  • The person taking the survey should know basic English
  • You can attend the survey. It is not compulsory to have made purchase at Matalan.
  • Do not share, transfer, exchange or give your survey rewards, vouchers, and receipts to anyone else.
  • The winners are not allowed to convert the offered rewards into some other form like cash or bank transfer. They should accept the reward in its given form
  • The £100 voucher is only valid for the Matalan stores and not anywhere else
  • The winners will be announced every month by the store so you should look out for the announcement
  • In a period of 12 weeks (appx. 2 and half months) only one winner would take home the rewards
  • No cheating is permitted during and before the Matalan Guest Satisfaction Survey

Getting Started with Matalan Survey at

To get started for the Matalan Survey at, please carefully attend these steps with the given sequence

start matalan customer survey

  • Click Entry
  • Add your Store number
  • After the welcome message to the survey and its purpose, Click Next.
  • See your receipt or remember the date & time of your visit to Matalan and Click Next
  • Star rating your overall experience on a scale of 1 to 5 (1 – strongly disagree and 5-strongly agree)
  • Click Next
  • Then you will be asked questions about your experience with one or more staff members and how they made your time great.
  • You need to describe in detail what they did to help you out.
  • Please be short and precise with your details.
  • Next, you will be asked various questions related to your visit so try to remember exactly what happened during your visit.
  • The questions in the Survey will be either in rating format or multiple-choice.
  • Some answers to the questions you may not remember, so please click “I don’t remember” from the options
  • Complete all the questions in the survey and reach till the end.

All of the questions will be specific and may require more of your attention because the store needs to know only exact information from its customers like which area they visited, what they bought, and what they were looking for.

Please be sure to keep in mind the Matalan Survey Rules and other Requirements as you will be asked your age, gender, and personal contact details.

After you complete the survey successfully, you will be able to claim your Matalan Survey rewards and Matalan Customer Survey Prizes. The £100 voucher you get in Matalan Survey rewards will only be used at Matalan stores.


  • The – survey link as of now is not accessible and not working. If you will try to access the Matalan Survey at and if it does not work, then please be sure to contact Matalan for it, website is not working

  • Do not share your prizes and rewards of the survey with anyone else as per the company guidelines.
  • The Matalan Survey at will take around 4-5 minutes as it is a survey with many questions that are specific and related to the store visit.
  • During the survey,  do not rush or close the window open on your browser.

Matalan Survey Contact Details 

If you completed the Matalan Survey following Matalan Survey Rules and the Requirements, but still if you face issues then let the Matalan company know about it using the given contact details.

You will find all the details on the above website links. If you still face any problems, please approach your nearest store for a quick solution.

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If you were looking for some specific points to be covered in the survey, please let us know what they are so we would update them. For letting us know, use the comments.


This link – is not working.

The link for the survey as of now is not working but you should ask Matalan about it so you will find a solution. Maybe the survey has been temporarily not available.

What do I get to buy at Matalan?

Matalan is a fashion/apparel and homeware store and one of the largest stores in the UK. I provide costumes clothes like Baby clothes, Women clothes and Men clothes, Coats and Jackets for Men, Shoes, Jeans, Warm clothes, Bedding sets, and various other Home accessories. The Matalan also provides undergarments to its customers.

What discounts do I get while shopping in the Matalan store or online?

Matalan store has stores, an online website, and also a mobile application. It offers up to 50% off depending upon the products. If you want to know more about it go to this link –

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